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Privacy Policy

At SUROL (Society for the Upliftment and Rehabilitation of Leprosy Affected Persons), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a donation, volunteer, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
  • Personal Details: Name, email address, phone number, postal address (especially for donations or volunteer registration)
  • Payment Information: Credit/debit card or bank details via our secure payment gateway (we do not store full card details)
  • Donation Records: Amount, date, and purpose of your donation
  • Technical Data: IP address, browser type, device info, and location data through cookies or analytics tools
  • Currency Conversion Data: Information related to the currency selected and converted during your visit
2. How We Use Your Information
We use the information you provide for the following purposes:
  • To process donations and send payment confirmations or receipts
  • To respond to your inquiries or volunteer interest
  • To maintain records for accounting, donor reporting, and legal compliance
  • To improve website functionality, user experience, and our outreach effectiveness
  • To show currency-converted values for donations based on your preference or location
3. Payment Security
We use a trusted third-party payment gateway to process online donations. All sensitive payment data is encrypted using SSL (Secure Socket Layer) and handled by the payment provider. SUROL does not store any complete payment details on its servers.
4. Currency Converter Disclaimer
The currency converter tool on our website is provided for your convenience. It offers approximate conversion rates that may vary slightly from real-time exchange rates. Donations will be processed in Sri Lankan Rupees (LKR) unless otherwise specified.
5. Sharing of Information
SUROL does not sell, rent, or share your personal data with third parties for marketing purposes. We may only share your data:
  • With authorized service providers (e.g., payment processors)
  • If required by law, legal process, or regulatory obligation
  • To protect our rights, donors, or beneficiaries from fraud or misuse
6. Cookies and Analytics
We may use cookies and analytical tools to:
  • Track site performance and visitor behavior
  • Help you navigate the site efficiently
  • Remember user preferences (such as language or currency)
We may use cookies and analytical tools to:
7. Your Rights and Choices
You have the right to:
  • Request a copy of the personal data we hold about you
  • Ask us to correct, update, or delete your information
  • Withdraw your consent for communication or data processing
  • Opt out of receiving non-essential emails from us
To exercise these rights, please contact us at [insert email address].
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., external media, donation platforms). We are not responsible for the content or privacy practices of these websites.
10. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review it regularly.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
SUROL Sri Lanka

354/14, Elvitigala Mawatha, Narahenpita, Colombo 00500

[email protected]

+94 11 250 3263

Website: https://surol.lk